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Returns
RETURNPOLICY
To return your items, fill out the return sheet attached to your package or download your return sheet here.
All returns must be shipped back to us within 14 days of delivery.
You need to cover shipping yourself and return to this address:
Textile Logistics
att: DAY
Thrigesvej 27
7430 Ikast
Danmark
Please be aware that Items cannot be returned as a collect on delivery and not to a collection point address.
For returns outside of EU, be sure to put your receipt back in for customs.
Save any shipping receipt and/or tracking numbers.
All pieces must be returned in original condition, with all tags attached. We will not accept worn clothes.
When you return, please make sure that the parcel is properly sealed, to protect the clothes.
We will credit your return within 4 weeks to the card your original order was placed with.
Please be aware that a handling fee of 144 NOK plus VAT will be deducted from your refund.
EXCANGE
If you wish to make an exchange, please return your item and place a new order.
CLAIMS
If you want to make a claim, please contact customer care here: onlinecustomercare@day.dk
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